Shipping policy

Shipping Policy

 

Shipping Are

I currently ship within Canada only. International orders are not available at this time.

Products We Ship

At this time, I only ship seeds. Live plants and other nursery stock are not available for shipping at this time. Thank you for understanding.

Processing Time

Orders are typically processed and prepared for shipment within 2–5 business days.
Please note that due to the remote island location of my business, there may occasionally be delays in transit times or slightly higher shipping costs. I appreciate your patience and understanding.

Shipping Times

Once your order has been shipped, you will receive a confirmation email with tracking information (if applicable).
Delivery times vary depending on your location and postal service operations, but most orders arrive within 5–14 business days after dispatch.

Shipping Costs

Shipping costs are calculated at checkout based on your order size, weight, and destination.
Because of the nature of transporting mail to and from the island, some orders may incur slightly higher postage fees than average mainland rates.

Damaged or Lost Packages

Once your package has been handed over to Canada Post or another courier, it is beyond my control.
I am not responsible for:

• Packages that are delayed, damaged, or lost in transit.

• Weather-related delays or carrier service interruptions.

If your order arrives damaged, please contact the courier directly to file a claim. However, you’re welcome to reach out to us—I will do my best to help guide you through the process.

Questions

If you have any questions about shipping, please contact me at strandednursery@gmail.com